As I suggested my readers do in my last post, I have been giving some thought to my performance this year, especially with respect to this blog.  It has been a very busy year for me and that, as well as my natural inertia, has contributed to a significant drop off in the number of […]

Every agency has a culture, a way of doing business and interacting with its customers, whether intended or not.  As the end of the year approaches and planning for the new year is underway, it’s a good time for an agency’s owners to think about their agency’s culture and decide if it’s what they want […]

Due to my travel schedule and client demands, I have not kept up with my goal of making a post to this blog at least once a week.  Beginning today, I hope to get back on that schedule.  In light of the intense interest in this year’s elections, I thought it would be a good […]