A couple of years ago, I wrote a post that discussed the legality of recording incoming and outgoing telephone calls made to and from an agency.   The recording of such calls is legal if the requirements discussed in my post are satisfied.  I recently received a question from an IIAG member on the Free […]

It seems like every few weeks there is a report of another massive data breach at a well known company.  Toyota, Dunkin Donuts, and Walmart are just some companies that have reported data breaches of one kind or another this year.  However, what does not get reported publicly are the thousands of data breaches that […]

In addition to a lot of rain, those who did not attend IIAG’s annual convention this past weekend on Hilton Head Island missed a great presentation on traffic safety, important information about new services available to members, some good tips on how to protect your agency from cyber attack, and an informative and lively speech […]